SC Magazine: Best Practices for Entering into Cloud Service Agreements

Cloud service agreements often present customers with more questions than answers about security, data protection, IP rights and more. While smaller companies don’t always have the leverage to negotiate material changes to these agreements, customers of all sizes should have their questions and concerns addressed before signing a contract. Cloud service providers should give clear answers to a customer’s questions, and if they don’t, buyer beware, because it is imperative that a cloud service customer understands the responsibilities of each party before any issues arise, not after.

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