Last Updated: October 19, 2018
We want you to understand the types of information we collect as you use our services.
We collect information when you provide it directly to us. For example, we collect information when you:
Create an account; subscribe to our Services; provide information or promote your services as an “expert” through the Services; participate in any interactive areas or features of the Services; subscribe to a newsletter or email list; access or download content through the Services; communicate with experts or other users through the Services; interact with us via third-party social media sites; register for an event organized by us; complete a survey; fill out a form; request customer support; or otherwise communicate with us regarding our Services, or for the purposes of project-related work or otherwise.
The types of information we may collect include:
When you access or use our Services, we automatically collect information about you, including:
We may also obtain information from other sources and combine that with information we collect through our Services. For example, if you apply to become an expert, we will collect information about you from various third-party sources to verify your profile information, credentials and other information you provide. Also, we collect and may combine information from you in connection with project related work.
Depending on how you interact with us and our Services and your preferences, we may use your personal information for various purposes, including to:
If you are an administrator of an organization with a subscription to the Services, we will use your details to communicate with you about your organization’s subscription and related services. If you supply us contact information of your colleagues, we may contact those individuals with communications about the Services that may include reference to you.
If you are visiting from the European Union, please note that by providing your personal information, you consent to any transfer of your personal information to the United States and processing of your personal information globally in accordance with this Policy.
When we collect any personal information within the scope of European data protection laws, we do so (a) with your consent; (b) where necessary to provide the Services, fulfill a transaction or otherwise perform a contract with you or at your request prior to entering into a contract; (c) where necessary for our compliance with a legal obligation; (d) where necessary for the performance of a task carried out in the public interest; and/or (e) as necessary to fulfill our legitimate interests as described below, except where our interests are overridden by your privacy rights.
Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you have the right to object.
Our legitimate interests are: to deliver our products to our customers and their end users; to detect or prevent fraud; to protect the security of our systems, customers and users; to further develop our products; to conduct direct marketing; to operate our business (by processing payments/invoices and conduct credit checks on customers, suppliers and leads, perform sales and customer relations management, supplier management, as well as incidental processing in our back office for these purposes); to enable our customers to comply with legal obligations; to provide customer service or support; or fulfil our other legitimate interests as described above.
RANE is based in the United States, and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries. Certain data may also be subject to the privacy laws of other jurisdictions.
510 Fifth Avenue 3rd Floor
New York, New York 10036
The Services may offer social sharing features and other integrated tools, which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
If at any time you have a question about our records containing your Personal Data, we will do our best to answer it. At any time, you may choose to opt out of any future contacts from us. By contacting us via the email address or phone number below and given on our website, you may do the following:
You may also update, correct or delete information about you at any time by logging into your online account or by emailing us at privacy@RANEnetwork.com. If you wish to delete or deactivate your account, please email us at privacy@RANEnetwork.com. Please note, however, that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
We retain your personal information for as long as necessary to provide the Services and fulfill the transactions you have requested, and for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.
RANE takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
We work to protect you and RANE from unauthorized access, alteration, disclosure, or destruction of information we hold, including by doing the following:
We do not knowingly collect information from children under the age of 18 or target the Service to children under 18.
When you first launch any of our mobile applications that collect location information, you will be asked to consent to the application’s collection of this information. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing your preferences on your mobile device. If you do so, certain features of our mobile applications will no longer function. You also may stop our collection of this location information by following the standard uninstall process to remove all of our mobile applications from your device.
Additionally, when you use our Services, we automatically collect your Internet Protocol or “IP” Address, which may be combined with publicly available information and used to identify your regional location.
You may opt out of receiving promotional communications from RANE by following the instructions in those communications or by emailing us at privacy@RANEnetwork.com. If you opt out, we may still send you communications that you have not opted out of, such as non-promotional communications, such as those about your account or our ongoing business relations.
With your consent, we may send push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
Changes to this Policy
510 Fifth Avenue, 3rd Floor
New York, NY 10, USA
In addition, individuals in the EU or Switzerland can direct privacy-related inquiries or complaints to privacy@RANEnetwork.com or directly to our General Counsel at email@example.com. If you do not receive timely acknowledgment of your inquiry or complaint, or if your inquiry or complaint is not satisfactorily addressed by RANE, you can refer your inquiry or complaint to JAMS for mediation pursuant to the JAMS International Mediation Rules.